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Staff augmentation

December 26, 2023 - by Devico Team

Top staff augmentation risks and how to mitigate them in 2025

Software staff augmentation is becoming extremely popular, even though there are a lot of horror stories about it, from awful quality, hidden costs, and slippages to data leakage and poor communication. Indeed, some companies have got their fingers burnt while implementing staff augmentation. Anyway, it does not mean that this hiring model is not efficient.

Staff augmentation services market will achieve a total spend of about $81.87 billion, growing at a CAGR of 3.53% for 2025. It is not surprising because more companies all over the world understand they can yield multiple benefits from staff augmentation and avoid common pitfalls.

Explore the staff augmentation model and its core benefits, potential risks, and proven strategies for mitigating them in 2025 and beyond.

The Concept of Staff Augmentation

Staff augmentation services are a widely used business strategy and a type of outsourcing that lets companies quickly fill in gaps in talent capacity. With this, they achieve particular project goals by engaging specialists with specific experience and skill sets on an interim basis.

As a rule, these temporary workers are supplied by third-party staffing agencies, and their services are paid by the hour.

Staff augmentation is the best way to fix fluctuations in staff demand and quickly engage some extra hands and brains or dispose of them with regard to current project needs.

These days, businesses of all kinds and sizes opt for staff augmentation in order to tackle a talent shortage and enhance the performance of their in-house teams. In essence, the resource augmentation model brings a plethora of benefits, and we would like to talk more specifically about them.

Benefits of Staff Augmentation

Key staff augmentation benefits

The popularity of staff augmentation is explained by the multiple benefits that businesses yield from it. So let’s specify the key of them.

  • Go beyond the local job market: Staff augmentation allows businesses to efficiently handle a staff shortage by granting them access to the global talent pool. A wide choice of remote software developers for hire and expert assistance from staff augmentation vendors, let businesses find the best fit to complete their internal team.

  • Save a ton of time: Swift team ramp-up and quick engagement of needed specialists are often a matter of life and death. Failure to meet deadlines and deliver a product on time can cost a fortune. Thanks to the above-mentioned access to the global talent pool, staff augmentation lets businesses not only find the experts they need but also do this within the shortest possible time.

  • Keep your finger on the pulse: IT staffing augmentation provides businesses with complete control over engaged specialists. They join your existing team and work in the same way as the rest of the team members. They are at your command, and you supervise them, assign them tasks, and track their performance.

  • Stay flexible in any situation: In the course of software development, a team is constantly scaled up and down with regard to the current project needs. Providers of IT staff augmentation services can quickly supply you with extra labor resources. Moreover, not being committed to long-lasting contracts, you can also easily lay them off as soon as their services are not needed anymore.

  • Optimize your costs: With staff augmentation, you can avoid costs associated with full-time employment. Augmented staff generally come pre-trained, cutting onboarding costs by up to 20% of salary.

  • Forget about the hassles of the traditional recruitment process: Staff augmentation is not only about efficiency, speed, and budget-friendliness; it is also about convenience. You may not bother yourself with workplace maintenance, equipment procurement, staff retention, training, etc. All the related administrative, legal, and operational issues are settled by your IT staff augmentation partner.

While this list is far from complete, the highlighted advantages demonstrate why staff augmentation deserves serious consideration. Over time, it has proven its value by helping many businesses achieve their goals through access to the right talent.

When is Staff Augmentation the Way to Go

When to choose staff augmentation services?

  • You need an extra pair of hands

Even with an extensive in-house IT team, one may require extra specialists when launching new software solutions or projects. It is very convenient to augment the IT team while still using internal resources. Most companies that opt for a staff augmentation strategy use it for team reinforcement.

  • Your team struggles to meet a deadline

If you feel that there is a high likelihood of not meeting a deadline, you may not have much time to find and employ extra specialists in a traditional way. Staff augmentation results in a20% reduction in overtime costs and a 15% improvement in core team retention rates.

  • You are on the hunt for a specific or rare skill set

Staff augmentation is the best way to fill in even the most specific skill gaps by engaging extra specialists with the needed expertise. Augmented DevOps engineers, QA engineers, data scientists can assist you in setting up and fine-tuning corresponding processes while training your in-house staff.

  • You are looking for a temporary staffing solution

Resource and staff augmentation can help cover short-term staff needs while you strive to find, recruit, and hire permanent employees. In essence, augmented staff can easily fill in a gap so that your team can keep working on projects while you proceed with the usual recruitment process.

How to start with staff augmentation?

Having outlined what staff augmentation is and why it matters, the next step is to explore the essential phases of the IT staff augmentation process.

1. Talent gap identification

Everything starts when companies become aware of their staffing needs. Thus, they analyze if they have enough labor resources, let's say full-stack developers, QA engineers, data engineers, etc. to have work done properly. If there is a certain gap, they can introduce IT staff augmentation as the best solution.

2. Choose IT staff augmentation partner

For the best outcomes, choose vendors with strong reputations, established track records, industry recognition, and positive client feedback. Providers in regions such as Latin America, Eastern Europe, and India are particularly known for competitive pricing and extensive talent pools.

How to choose a staff augmentation partner

3. Prescreening

Reliable staff augmentation providers do the heavy lifting by matching you with specialists who fit your requirements. Still, holding online interviews with candidates adds an extra layer of assurance that they’re the right choice for your team.

4. Onboarding

In the course of an onboarding process, companies introduce augmented staff to other team members, grant them access to systems and documents, and guide them through the established staff augmentation process to help them quickly get up to speed.

5. Process management

Companies manage augmented staff on their own. Engaged specialists participate in team meetings, share their ideas, and report on the work done, while the company’s representatives assign tasks to them, and monitor their completion and performance.

Common risks of software staff augmentation and how to avoid them

Staff augmentation has proved to be a highly effective software outsourcing strategy that helps companies manage IT talent shortages and work efficiently to achieve their goals with minimum effort and costs. Still, it also has certain pitfalls that you should be well aware of in order to avoid them and get the most out of resource augmentation.

Therefore, it’s essential to outline not only the benefits that resource augmentation brings but also the risks associated with it.

Risk 1: Skill set mismatch

Securing skilled talent is critical, but the IT skill gaps shortage of specialists often makes hiring a slow and difficult process. Staff augmentation offers a faster path, though it carries its own risks. Businesses sometimes discover that augmented staff lack the level of expertise advertised in their profiles, which can result in missed deadlines or tasks completed below expectations.

Mitigation strategy: To mitigate this risk, partner only with a reputed and trusted staff augmentation company. Pick up the one that offers an extensive talent pool, diverse skill set, considerable technological background, and deep expertise across various business domains. You should do leg work to choose a staff augmentation partner, but it is worth it. Always meticulously study the profiles of offered candidates and have video calls with them to make sure that they tick all the boxes. To dispel doubts, you can also ask to accomplish a test task.

Risk 2: Poor communication and collaboration issues

We all know that efficient communication and collaboration lie at the heart of every thriving project. At the same time, due to the lack of direct interaction, remote working does not contribute to establishing cooperative relationships between all team members.

When working with augmented staff, there can be communication gaps, resulting in different misunderstandings. Communication breakdowns and delays may also be a result of a language barrier, cultural misfits, or a offshore time difference. Consequently, the whole team may experience frustration, negatively affecting the success of the project.

Mitigation strategy: To avoid possible communication gaps, take advantage of modern communication tools and techniques that foster a collaborative work environment and promote fruitful cooperation within remote, cross-cultural teams.

Video conferences, chats, and even project management tools can be leveraged to help keep all team members, including external ones, on the same page.

Besides, if you opt for working with an offshore staff augmentation company, ensure that your working hours at least partially overlap and always check whether the offered specialists have a good command of English.

Risk 3: Data security and confidentiality concerns

Security plays a significant role in any IT project; it goes without saying. When staff augmentation is applied, external staff are granted access to your sensitive data, including the personal information of your clients or your secret documents.

Some businesses refrain from staff augmentation and prefer full-time employment just because of security reasons.

Data leakage can damage a reputation, endanger project success, and result in multiple legal proceedings from clients.

Those who decide to give staff augmentation a try anyway must take some preventive measures to securely protect their data from any non legitimate access or other threats.

Mitigation strategy: To mitigate the risk of data leakage and avoid its subsequent negative effects, businesses must partner with trustworthy staff augmentation providers and ensure that engaged staff is well-trained on modern cybersecurity protocols and the best data privacy practices.

The fact of the matter is that usually, augmented staff do not have the intention to steal your data, but due to the lack of corresponding knowledge and detailed guidelines, they may make a fatal mistake that can eventually result in data leakage. All in all, here are a few security measures we advise you to consider:

  • Design clear non-disclosure agreements for all engaged specialists that outline leveraged cybersecurity protocols, applied regulations, and security measures to be taken.

  • Check if your staff augmentation vendor uses the best security practices and adheres to global security standards.

  • Ensure that engaged specialists are well-versed in data security protocols and corporate security policies.

  • Track the activities of your staff to be certain that they strictly adhere to cybersecurity procedures.

  • Update the implemented cybersecurity strategy on an ongoing basis and inform your staff of all changes in security policies.

  • Make sure that all your team members are well aware of the importance of data security, know the way data protection works, and realize the security threats related to the usage of weak passwords and personal devices.

Bottom line

Traditional recruitment can slow down a development process. It takes much more time, effort, and money to keep full-time employees. Staff augmentation, in turn, lets businesses staff up swiftly with minimum effort while also saving some costs.

Staff augmentation has certain risks as well. Skill set mismatch, poor communication, collaboration issues, and confidentiality concerns are the most common ones. Still, when you know about them, you can design a proper staff augmentation strategy and ensure smooth work, and achieve your most ambitious business goals.

To learn how staff augmentation can be tailored to your needs, book a call with our team.

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