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Today, insurance products like life, health, automobile, disability, and home insurance are not only in high demand but are also mandatory in many countries. However, when an insurance event occurs, policyholders often endure long waits for reimbursement due to the meticulous and time-consuming process of insurance claim processing. In this scenario, an advanced insurance claim management system becomes a game-changer for insurance companies. Automated insurance claim management streamlines workflows, reduces the time required for claim processing, and minimises risks associated with human errors. By adopting such a solution, insurance companies can amplify their business efficiency exponentially.

If your company is considering enhancing its growth through the development of an insurance claims management system, Devico is equipped to be your trusted partner. As an experienced insurance claims management software development company, we have the expertise to design solutions that can propel your business forward.

Companies we work with

Trusted by clients from 39 countries. Our global presence enables us to deliver software services 24/7/365 and swiftly adapt to any zone and customer’s requirements

Benefits of Insurance Claims Management Software for Your Business

Accelerated and Efficient Claim Processing

Insurance claim management systems empower insurance companies to promptly receive, assess, and process claims, drastically outpacing traditional manual methods. The software significantly reduces paperwork, and consequently expedites the claim review process.

Cost-Efficiency

Traditional insurance claim management approaches often involve extensive paperwork and bureaucracy. Implementing a robust insurance claims software allows companies to embrace digitisation, potentially reducing their full-time staff by up to 40% and leading to substantial cost savings.

Enhanced Customer Experience

An efficient insurance claims system enables your clients to submit claims online, track their status independently, and receive claim decisions promptly. This level of convenience, simplicity, and speed is exactly what customers seek when dealing with insurance-related matters. By providing a proficient claim management solution, you can demonstrate your professionalism, build a strong reputation, and foster customer loyalty.

Centralised Data Management

Insurance claim management software serves as a central repository for all relevant data. This allows insurance company staff, including warranty inspectors and insurers, to swiftly locate and review any necessary information. Details such as claimant`s name, policy number, ID, customer service number, contacts, number of claims, their status, submitted videos, photos, or police reports are all accessible with a few clicks.

Process Standardisation

An insurance claim management system aids insurance companies in standardising the claim review process in accordance with legal regulations and business workflows. Customised solutions allow insurance companies to adapt the process to meet specific business needs.

Improved Accuracy

Insurance claims management software reduces the risk of data loss and ensures precise data processing, leading to better service and higher customer satisfaction. Automating claim processing minimises potential human errors, saves time, and enhances staff productivity.

Fraud Detection

With the application of machine learning, an insurance claims management system can incorporate efficient fraud detection algorithms. These algorithms can process large volumes of data and identify correlations between user behaviour and fraudulent actions, significantly aiding in the fight against fraudulent claims and clients.

Mitigating Litigation Risk

The power of AI allows insurance claim management systems to predict the likelihood of a particular claim escalating into litigation. Such potentially litigious claims are promptly assigned to a competent team to facilitate early and favourable settlement offers.

Accelerated and Efficient Claim Processing

Insurance claim management systems empower insurance companies to promptly receive, assess, and process claims, drastically outpacing traditional manual methods. The software significantly reduces paperwork, and consequently expedites the claim review process.

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Success user cases build

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Average feedback we receive

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How Devico Can Assist with Insurance Claims Management System Development

Devico provides top-tier insurance claims management software development services, assisting our clients in achieving their business goals through innovative software solutions. Regardless of your specific needs or objectives, we are equipped to deliver.

  • Web and Mobile Development

  • Diverse Deployment Options

  • Third-Party Integrations

Web and Mobile Development-image

Our team comprises highly skilled web and mobile developers proficient in both back-end and front-end technologies. They can create a robust web portal for your insurance company staff and a user-friendly mobile app for your clients. The web portal would house all the necessary information that the staff may need for decision-making in relation to insurance cases, including documents, action instructions, and application analysis systems. The mobile app would empower your clients to manage all related issues conveniently using their smartphones.

Essential Features of an Effective Insurance Claims Management System

Our approach to insurance claims management system development is client-centric, as we continuously strive to build solutions that cater to all our clients` requirements and needs. While we specialise in custom development, we understand the importance of certain must-have features deemed essential for insurance claim management systems.

Automated Claim Processing

Whether entirely automated from claim acceptance to final payout, or partially complemented by manual inspections if the claim handling process is extremely intricate, automated claim processing is a crucial feature. This function allows preliminary validation checks to occur automatically, with clients receiving automated notifications about claim approvals or rejections. In the event of an approval, the payment procedure should initiate and process automatically as well.

Client Self-Service Portal

A client self-service portal aggregates all vital information for clients in one centralised location. This feature not only offers answers to a broad spectrum of questions but also reduces the workload of call centres. By allowing clients to quickly find required data and address issues independently, this portal minimises the need for direct interaction with call centre agents.

Document Storage and Management

The operations of insurance companies involve vast amounts of documents, reports, and references. Without a well-structured storage system, disarray and mistakes are unavoidable. Therefore, an insurance claim management system should incorporate an efficient document management solution with extensive search capabilities, ensuring that necessary data can be retrieved promptly.

Detailed Reports and Analytics

In the insurance business, data analysis is a vital determinant of success. Therefore, incorporating analytics into your insurance claim management system is paramount. This feature allows the system to automatically generate customised reports, optimise claim settlement cycles, recognise risks, identify patterns, and detect fraudulent activities.

Payment Processing

Upon claim approval, your system should automatically initiate and process the reimbursement. This accelerates the payment process, enhances its transparency, and minimises the risk of errors.

Claim Status Tracking

Clients should have the ability to track the status of their claims. This allows them to be aware of the adjuster`s decision, the steps to be taken next, and the final result.

Chatbots

The inclusion of chatbots can significantly reduce the workload on a call centre and aid clients in receiving prompt answers to their questions without the need for an agent`s involvement. Both clients and call centre agents would greatly appreciate the implementation of this feature.

Notifications

To keep clients informed, your system should provide notifications regarding changes in claim status and other pertinent information. In addition, to assist insurance company staff in managing their tasks, the system should provide timely reminders. This significantly streamlines the service provided by an insurance company.

Healthcare Software Security Standards and Certifications

Our healthcare software development services are provided in strict compliance with the key global healthcare industry regulations, standards and best practices. So you can guarantee the security of your solutions and ensure your sensitive patient information and clinical data is kept safe. Our healthcare security expertise encompasses:
  • Understanding of health information privacy standards (GDPR, HIPAA, HITECH);
  • Experience with healthcare standards (e.g., HL7, FHIR, CDA, DICOM, ICD, ICPC-2);

Compliance with:

  • ISO 9001:2015 Quality Management Systems
  • ISO 20000:2018 IT Service Management systems
  • ISO 27001:2013 Information Security Management Systems

Insurance Claims Management System Development Process

Step 1

Discovery

At this stage, our specialists get acquainted with your idea, needs, and available project documentation. This knowledge helps them to craft a comprehensive vision of a product, make a rough estimation in terms of the required time and resources, and make up a web app development roadmap

Step 2

Planning

The team identifies the most appropriate tech stack, defines software architecture, and uncovers possible risks along with the ways of their mitigation

Step 3

Design

To create designs that your audience will adore we take into account multiple factors like simplicity, intuitiveness, aesthetics, mobile responsiveness, and many more. Your business needs are also within our focus, therefore created designs are SEO-friendly, represent your brand identity, and translate your messages to a target audience

Step 4

Development

As a rule, we apply the Scrum development methodology suggesting iterative product development. This approach helps to establish a resource-effective and time-efficient workflow

Step 5

Quality Assurance

A comprehensive set of manual and automated tests is performed to check your tailor-made web app inside out and make sure that every single component works as intended

Step 6

Deployment

Your web application is launched and all the required infrastructure is set up

Step 7

Maintenance

Our web development consultants are available to you for any further modernization, maintenance, updates, or consultation

What our customers say

Live Event Management Software for Modern Event Organizers

Having had bad experiences in the past, I was most impressed by the communication of the engineers and the Devico management. They were great partners and worked well to help us achieve our project goals. They provided flexibility when needed and helped us keep our project on schedule.

Threat hunting is no longer an art. It's a SCIENCE.

I was completely satisfied. They were very flexible and adaptive to our changing needs. I find them responsible and quick to deliver. I can't identify any areas of improvement.

Why Choose Devico

When it comes to software development, it`s essential to entrust your project to genuine professionals. But how can you ascertain the professionalism of a potential partner? Primarily, you should conduct independent research, review the company`s portfolio, testimonials, and ratings on reputable platforms. However, allow us to present our company and highlight the key reasons to choose us.

AdvantageDescription

Experienced Developers

We are discerning in our recruitment process, handpicking the most talented and promising IT specialists. Our developers average 5 years of experience, are proficient in a variety of programming languages and development frameworks, and have a track record of successful projects of varying complexity and scale. This allows us to confidently stand by the quality of our insurance claims management software development services.

High-End Security Solutions

Recognising the importance of robust data protection, we employ top-tier security experts and develop solutions in accordance with best security practices and international security standards. Our team can assure the security of the solutions we provide, ensuring robust data protection regardless of your industry.

Customer-centric Approach

In every project we undertake, our primary aim is to deliver real value. We begin each project with a comprehensive understanding of the client's needs, developing products with these needs in mind. Our goal is to deliver software that makes a tangible difference to your business.

Flexible and Customised Solutions

We staunchly advocate for a customer-centric approach. Recognising that the needs and workflows of an insurance company can change, we deliver flexible and customised solutions that can be easily adjusted to accommodate new demands.

Domain Expertise

Our team's domain expertise significantly contributes to the success of project development. Having delivered numerous insurance-related systems, we are well-versed in the key nuances of the industry. This enables us to understand our clients' primary needs and challenges, and to devise exceptional solutions.

Competitive Rates

We offer top-tier insurance claims management system development services at affordable prices. This is not due to philanthropy or a desire to offset limited experience with lower prices, but rather because our location in Eastern Europe allows us to offer rates that are more competitive than those in North America or Western Europe. By outsourcing your project development to us, you stand to realise significant cost savings.

Our hiring process

In order to have indeed brilliant specialists on the team, we are always super-scrupulous about our hiring process suggesting six steps:

  • The formation of the requirements for a jobseeker;
  • A thorough review of resumes;
  • A screening interview with our HR specialist;
  • English level assessment;
  • Soft skill assessment;
  • A technical interview with a team lead;
  • Getting a job offer;
  • A warm welcome to our team.

Our employees are our most valuable asset which is why we always take the time to hire only those who are the best fit.

Frequently asked questions

The cost is contingent on the client's objectives and the development timeframe. By evaluating the specifics of your project, we can provide you with a cost estimate. Regardless, Devico guarantees competitive rates and high quality.

Yes, we certainly do, if it`s required. In fact, we even recommend product support and consulting services following the product launch. After all, nobody understands a product better than its developer

Yes, we certainly do, if it's required. In fact, we even recommend product support and consulting services following the product launch. After all, nobody understands a product better than its developer.

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With a pan European talent pool, Devico brings together the continents best talent and makes them available for you

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